Download Centre - Support | Dhiraagu

Download Centre

You can find here all our application forms and more.

Application Forms

Terms and Conditions

For our existing customers, we urge you to use Dhiraagu MyAccount to easily apply for your services.

For services unavailable via MyAccount, after filling up your application form, you can;

Simply send us your application forms and all supporting documents to [email protected]
Visit one of our Customer Services Centres after making an appointment through Ant Queue App (Available on Play Store and App Store) or Regional Offices to apply.

Application Forms

Mobile Number Port In Request

Prepaid

This form can also be used to apply for the following services:

Prepaid plans, Amar & Mamen
Free Number & Friends and Family number nomination
Disconnect
Replace SIM card
Change ownership

Postpaid

This form can also be used to apply for the following services:

Post-paid new service
Disconnect/ suspend/ reconnect
Post-paid Broadband new service
Flex Package
Free Number & Friends and Family number nomination,
International Roaming
IDD
SIM replacement
Unlisted service
Number change
Forward Directory
Change ownership

Fixed Broadband

This form can also be used to apply for the following services:

New service
Move Externally
Move Internally
Change ownership

LTE Broadband

This form can also be used to apply for the following services:

New service
Prepaid and Postpaid LTE Service
Buy LTE router
Change ownership

5G Turbo WiFi

This form can also be used to apply for the following services:

New service
Prepaid and Postpaid 5G Turbo WiFi Service
Buy 5G Turbo router
Service termination

Fixed Line

This form can also be used to apply for the following services:

New service
Move internally
Move externally
Change line status
Unlisted service - write in others:
3 Party conference call (Add / Remove)
Call queue service (Add/ remove) - write in others:
Friends and Family discount scheme
National Discount scheme
IDD discount scheme
Corporate discount scheme

dhiraagu pay

This form can also be used to apply for the following services:

New service application - dhiraagu pay
PIN Reset
dhiraagu pay wallet transfer
Service disconnection

CloudVOICE

This form can also be used to apply for the following services:

CloudVOICE

Web Hosting, Domain and Email Service

This form can also be used to apply for the following services:

Web Hosting, Domain and Email Service

Bulk SMS Service and T&Cs

This form can also be used to apply for the following services:

Bulk SMS service.

SIP Trunking

This form can also be used to apply for the following services:

PABX/SIP Trunking Service

Billing Service

This form can also be used to apply for the following services:

Email Bill Service
Paper Bill Service

Package Change

This form can also be used to apply for the following services:

Postpaid Package Change
Prepaid Package Change
Fixed Broadband Package Change (Individual and Business)
Mobile Broadband Package Change

Direct Debit

Business Customer Information Form

Terms and Conditions

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FAQS

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Terms and Conditions

External Grievance

I want to

Pay Bills

Make An Easy Pay

Make An Easy Topup

Check E-Directory

I want to

Pay Bills

Make An Easy Pay

View Fixed Broadband Usage

Track Order Progress

Check E-Directory

I want to

Cash-in for Dhiraagu Pay

Download Dhiraagu App

Check E-Directory

Download Centre

Customer Advice

TIN Registration

I want to

Download Application Forms

View Fixed Broadband Usage

Check E-Directory

Track Order Progress

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