Prepaid top up
Here's all the details you need to top up your prepaid
Convenience for topping up your credit, anytime, anywhere
Topping Up your Dhiraagu Prepaid account is super convenient now with many options for Top-Up.
Convenient ways to top-up your prepaid account:
*GST will be charged at 8%* on Recharge/Reload amount at the point of sale.
* If sold in a tourist establishment GST will be charged at the prevailing tourism sector GST rate.
Below are the recharge vouchers we offer and their details
MVR 50 Recharge Voucher
MVR 100 Recharge Voucher
MVR 200 Recharge Voucher
MVR 500 Recharge Voucher
To Recharge, dial 151 or send an SMS to 141 in the following format: *141* followed by the 16 digit voucher number and #
MVR 8-19
Valid for 10 days
MVR 20-49
Valid for 20 days
5 Free SMS
MVR 50-99
Valid for 45 days
5 Free SMS
MVR 100-199
Valid for 90 days
20 Free SMS
MVR 200-499
Valid for 180 days
30 Free SMS
MVR 500-1000
Valid for 365 days
50 Free SMS
The Quick Recharge (QR) service allows a Postpaid account holder to transfer credit to
your prepaid account, and have the recharge amount applied to the monthly Postpaid bill.
You can send any denomination from MVR 1 to MVR 500 in MVR 1 increments.
The recharge amount will be applied to your monthly mobile bill.
See below for daily and monthly recharge limits:
| QR - Postpaid to Prepaid and MAMEN | |
|---|---|
| Daily limit (total for standing instructions and direct transfer) | MVR 500 |
| Monthly Total Limit per subscriber (total for standing instructions and direct transfer) | MVR 1,000 |
MVR 1-19
Valid for 10 days
MVR 20-49
Valid for 20 days
10 Free SMS
MVR 50-99
Valid for 45 days
20 Free SMS
MVR 100-199
Valid for 90 days
20 Free SMS
MVR 200-500
Valid for 180 days
20 Free SMS
QR SMS will be charged at MVR 1, whether or not the transaction is successful. So please ensure that:
• The prepaid account to which you are making the recharge has not been withdrawn.
• The prepaid number which you are recharging is a Dhiraagu Prepaid number
• The amount you are recharging will not cause the receiving prepaid account to exceed
MVR 1800, which is the maximum credit balance that a prepaid account can have.
You will not be charged for any QR SMS that you receive.
Note: It is possible that you may face delays in receiving the confirmation
SMS indicating a successful transaction.
If you have any queries concerning a specific transaction, please reach out to us via
our digital channels and quote your transaction ID or your mobile number.
We will be happy to assist you with your inquiry.
The Quick Transfer (QT) service allows a Prepaid customer to transfer credit to a Prepaid/Mamen customer account by sending an SMS to 144.
- In order to use this service, you'll have to register by following the simple steps below:
- To register to Quick Transfer, please send keyword "REG (space) Customer ID" to 144
- Customer ID should include 5-10 alphanumeric characters. The selected customer ID will be required should you have to reset your PIN
- Once you register, you will receive a PIN that you will use for all your transactions.
- We will use your Customer ID to verify your identity if you lose or forget your PIN.
- To transfer, send an SMS to 144 in the following format: TRANSFER<PIN><recipient mobile number><amount>
You could change the PIN number, unregister and do much more by sending an
SMS with the required keyword. For the keyword list, click here
See below for daily and monthly recharge limits:
QT - Prepaid / Mamen to Prepaid / Mamen | |
|---|---|
| Daily limit (total for standing instructions and direct transfer) | MVR 3,000 |
| Monthly limit (total for standing instructions and direct transfer) | MVR 5,000 |
A QR SMS will be charged at MVR 1 whether or not the transaction is successful, so please ensuresure that:
• The prepaid account to which you are making the recharge has not been withdrawn.
• The prepaid number which you are recharging is a Dhiraagu Prepaid number;
• The amount you are recharging will not cause the receiving prepaid account to exceed MVR 1800, which is the maximum credit balance that a prepaid account can have.
You will not be charged for any QR SMS that you receive.
Note: It is possible that the SMS you receive confirming the successful transaction could be delayed.
If you have any queries concerning a specific transaction, please reach out to us via our digital channels and quote your transaction ID or your mobile number. We will be happy to assist you with your inquiry.
