FAQs

Need an answer for your questions? Let us help you here.

Topics

For Mobile

Amilla Postpaid Prepaid Mamen Mamen Referral Tourist Sim Upgrade to Dhiraagu Dhiraagu eSIM International Roaming Buying a Phone

For Your Home

Dhiraagu Fibre Broadband Data Rollover LTE Broadband 5G Turbo WiFi Data Sim

Lifestyle

Dhiraagu App Dhiraagu Elite Club BongoBD Baiskoafu Stingray Music Dhiraagu GameHub Thakuru Wars RB Quest

Voice & Collaboration

Bulk SMS Cloud Voice

Prepaid

For existing Prepaid customers, they can simply activate a Combo plan, using the Dhiraagu Mobile App.
For New Customers, purchase a Dhiraagu Prepaid Plan, download Dhiraagu App and purchase Combo plans

Value of voucher	Validity
MVR 50	45 days
MVR 100	90 days
MVR 200	180 days
MVR 500	365 days

Reload	Validity
MVR 8 - MVR 19	10 days
MVR 20 - MVR 49	20 days
MVR 50 - MVR 99	45 days
MVR 100 - MVR 199	90 days
MVR 200 - MVR 499	180 days
MVR 500 - MVR 1000	365 days

1. Change Prepaid Package via SMS. Just SMS keyword to 444.
2. When package change is successful, you will receive a confirmation SMS.
3. Every SMS to 444 will be charged MVR1 per SMS

Change Package	PKG
Dhiraagu Prepaid	PKG STD
Help message	PKG Help
Check Package	PKG Check

FAQs

Prepaid

How do I activate my package?

What's the price of a Dhiraagu Prepaid Sim kit?

How to check balance?

What's the validity of my prepaid voucher or reload amount?

How do I change my package to Dhiraagu Prepaid ?

How do I change Postpaid to a Prepaid ?

How do I activate other Data, Voice, SMS , streaming or Social Media Bundles ?

How to activate a combo plan?

What are perks? And how do I activate those?

What is the validity of the Perk/Perks?

Can Perks be purchased without a COMBO bundle?

What happens if a customer takes another combo addon and have unused perk data?

What are the Prepaid Pay As You Go (PAYG) rates?

How can I opt out of promotional offer Messages?