Yes. However, you will need to migrate to Mamen after you have downloaded and installed the app. You will receive notifications to follow this process.
YES. Postpaid customer will have to walk-in to Dhiraagu customer service and submit application form, clear any outstanding bills before sign up process begins.
You can build data, voice or SMS according to your needs by sliding the bars to the right in the ‘build’ tab of the app. However, you need to have minimum of 1 RB or MVR 7. Build voice and SMS applies for local calls and sms.
Yes. Go to ‘Transfers’ in the menu and send or request RBs from other mamen users only. You will have to have minimum 10RBs to send or request. Other mamen users will automatically appear if they are saved in customer device contact list.
It is recommended to have sufficient build data or add-on data when using streaming/social/chats add-ons for better user experience as background data will be consumed by phone apps
Live chat is a real time chat function within the app designed to engage and chat with our customer care agents. Users can enquire on mamen in real time 24/7
Mamen customers can view there contact list and send an invitation to friends who are not on mamen plan. An exisiting mamen user can share his unique referral code to a newly registering user for additional bonus data benefits.
When an existing mamen user- A shares referral code from the app to another non- mamen user B, and if the user-B signs up to Mamen using referral code, both users will get free ‘Bonus data’.
During the sign-up process from the mamen app, a splash screen on the app will open where customer have to scan QR or type in the alphanumeric code during sign-up process
My referrals section lists the number referral sign up acquired by that user. It also shows the type of referral acquired by color code: red - mamen SIM kit sign up, green - migration referral and blue - MNP referral
The leader board shows the global top 10 referrers and their number of referrals acquired. Furthermore it will show the user’s own ranking with respect to all the mamen user referrals.
