FAQs

Need an answer for your questions? Let us help you here.

Topics

For Mobile

Amilla Postpaid Prepaid Mamen Mamen Referral Tourist Sim Upgrade to Dhiraagu Dhiraagu eSIM International Roaming Buying a Phone

For Your Home

Dhiraagu Fibre Broadband Data Rollover LTE Broadband 5G Turbo WiFi Data Sim

Lifestyle

Dhiraagu App Dhiraagu Elite Club BongoBD Baiskoafu Stingray Music Dhiraagu GameHub Thakuru Wars RB Quest

Voice & Collaboration

Bulk SMS Cloud Voice

Dhiraagu GameHub

Access to unlimited number of mobile games from Gameloft International. Users can download to their devices (Android) during the subscription period, without any extra in-app purchases and Ads-free. iOS users will not be able to download games, however, can play unlimited games on the by visiting the portal anytime.

FAQs

Dhiraagu GameHub

What benefits does a GameHub subscription offer to customers?

How do customer subscribe to Gamehub Dhiraagu and how is eligible?

How long is the free trial period?

What happens when free trial period is over?

What happens if user unsubscribes from free trial period before auto-renewal and then attempts the free trial again?

Will customer get a notification when subscribed?

Will customer get a notification before his monthly or weekly plan gets auto-renewed?

Will customer get a notification once he is auto-renewed?

How does a user re-visit the gaming portal or download games once subscribed?

How does user download the GAMELOFT APP?

Can a customer subscribe and download/play Gameloft games on desktop ?

Can the subscriber use multiple devices and can they play on tablet devices?

Can a single user subscribe to the weekly and monthly plan at the same time?

What happens to billing when prepaid and postpaid user subscribes?

How to Unsubscribe or cancel Gamehub subscription? Can user unsubscribe anytime ?

Will customer get a notification when cancelled or unsubscribed?

Can the same customer re-subscribe?

What happens to an active Gamehub subscription if user changes mobile package eg: from prepaid to mamen or postpaid 350 to 750?

What is the difference between android and iOS version of gameloft ?

Can the same active subscriber or mobile number switch between an Android and iOS device?