FAQs
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TOPICS
Topics
Data Sim
  • What is 4G LTE?
    4G means the fourth generation of data technology for cellular networks. LTE stands for Long Term Evolution and is short for a very technical process for high-speed data for phones and other mobile devices. Together, they make 4G LTE ̶ the fastest 4G service available today.
  • What is the network band for Dhiraagu 4G LTE?
    Dhiraagu 4G supports LTE 1800 MHz LTE band 3. You will need a 4G handset or device which supports this LTE network band to enjoy the Superior Experience.
  • What does Dhiraagu 4G LTE network do?
    Dhiraagu 4G LTE networks gives you superfast Mobile broadband speeds. You can download a 20MB file in 20 seconds, stream HD video with buffering as low as 1 sec and load your favorite websites instantly.
  • What speeds can I enjoy on Dhiraagu 4G LTE network?
    Dhiraagu 4G LTE network supports up to 100mbps download speed. On average customers can enjoy download speeds of 15 - 20Mbps on Dhiraagu 4G LTE network. The speed range may vary between users and is subject to device, hardware and software limitations, 4G network coverage/traffic, distance between user and base station, nature of the location, source of website and other external factors.
  • What do I need to have to enjoy Dhiraagu 4G LTE network?
    You will require to upgrade your existing SIM card to a Dhiraagu 4G SIM, which can be upgraded for FREE till end of December 2014. You will also have to have Dhiraagu 4G LTE network supported handset. Dhiraagu 4G LTE network supports 4G LTE 1800 MHz LTE band 3 handsets.
  • What is the difference of Dhiraagu 4G SIM?
    Dhiraagu 4G SIM card is state of the art 128K SIM with trio SIM capability. 4G SIM card consists of a NANO SIM with MICRO and Normal SIM card trays, which can be used later depending on the handset/device you want to use the SIM card with.
  • I don’t have a 4G handset, but can I still upgrade to a Dhiraagu 4G SIM?
    Yes, Dhiraagu 4G SIM card will support on legacy phones and all smart phones which are compatible on Dhiraagu 3G and 2G network bands.
  • Which devices are supported on Dhiraagu 4G LTE network?
    Devices which supports 4G LTE 1800 MHz will be supported on Dhiraagu network. Click (hyperlink to tested handsets page) here for a list of handsets we have tested on our 4G LTE network.
  • Do I need to change any settings to enjoy Dhiraagu 4G LTE?
    • Yes, you will have to select LTE network mode on your phone. Different operating systems may have different menus to select LTE on network mode. Refer to the phone's user guide to find out how to change Data Network mode.
    • Popular OS settings:
      1. Android (Android 4 and above): Go to Setting>More Networks>Mobile Networks>Network Mode and select LTE/WCDMA/GSM (Auto-Connect)
      2. iPhone (iOS 8 and above): Go to Settings> Cellular > Voice and Data and Select LTE
  • Do I have to change the APN settings to enjoy 4G LTE?
    No, you will not have to change any APN settings. Your existing settings will work on Dhiraagu 2G, 3G and 4G LTE network.

    Basic settings:
    APN: internet.dhimobile
  • Do I have to change my package to enjoy Dhiraagu 4G?
    Dhiraagu has launched 4G LTE network in greater Male’ area, GA. Villingiglli, GDH. Thinadhoo, HDH. Kulhudhuffushi, LH. Naifaru, Gn. Fuvahmulah, S. Hithadhoo & S. Maradhoo Feydhoo.
  • Where is Dhiraagu 4G network available?
    Dhiraagu 4G LTE network supports up to 100mbps download speed. On average customers can enjoy download speeds of 15 - 20Mbps on Dhiraagu 4G LTE network. The speed range may vary between users and is subject to device, hardware and software limitations, 4G network coverage/traffic, distance between user and base station, nature of the location, source of website and other external factors.
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