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Dhiraagu eSIM

An eSIM, or ‘Embedded SIM’, is the latest technology in SIM cards where the SIM module is embedded in the mobile device. Traditional SIM cards can easily be swapped out of a phone, whereas an eSIM cannot be removed.

FAQs

Dhiraagu eSIM

What is an eSIM?

How can I get an eSIM?

Can I use any handset with my eSIM?

If I have an eSIM, can I use the physical SIM (different Mobile numbers) and eSIM at the same time?

What shall I get when I request for an eSIM?

How do I activate my eSIM using the QR code?

What should I do when I want to use another eSIM handset?

How long will it take to activate the eSIM?

What should I do if I want to use another handset with a normal SIM (non eSIM device)?

What should I do when I have to replace the handset due to a fault?

What should I do when I am selling or changing my device?

What should I do when I accidentally delete the eSIM profile on my device?

Will I be able to use eSIM while I am roaming?

What should I do if the Wifi fails while I an activating the eSIM?

Will I be able to use customer care self-service menu on eSIM?

How many eSIM connections can I have on my handset?

I am unable to activate my eSIM?