Customer Services Representative - Contact Centre

Successful candidate will be working in Dhiraagu Contact Centre.

  • Competitive salary
  • Medical benefits
  • Products and service related discount schemes
  • And much more!

Key Responsibilities:

  • Answer all incoming queries from customers relating to Dhiraagu products and services.
  • Demonstrate professional and friendly attitude.
  • Provide callers with accurate information in line with the company policies and procedures.

Person Specifications:

  • GCE ‘O’ or ‘A’ Level Standard, Minimum ‘O’ Level “C” pass in English & Dhivehi
  • Computer literate.
  • Ability to take initiative and work independently with minimal supervision
  • Excellent interpersonal and communication skills.
  • Ability to work on shift duties.
  • Ability to coordinate with other members of the team and other departments.
  • Possess good presentation with friendly and customer caring attitude.
  • Confident in dealing with customers in a professional manner.

Please state the job title as the subject when applying for the post.

Bring your CV & attested academic certificates when you come to the interview.

Application Deadline:

  • 31 May 2020

*Only short-listed candidates will be notified