Dhiraagu PLC provides the MAMEN mobile application (the "App") to Mamen service plan users. We are committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, and safeguard your personal information. By using the MAMEN App, you consent to the practices described in this policy.
Information We Collect
1. During Onboarding
Email Address
Name
Identity or Passport Number
Gender
Date of Birth
Location
Device ID
User Preferred Image
2. During App Use (Error Information)
In case of an error in the App, we collect the following information:
Operating System Version
Page of the App Where Error Occurred
Date and Time of the Error
How We Use Your InformationWe collect your personal information during onboarding to create and manage your user profile within the App. The email address provided during onboarding may be used to send important updates and notifications related to the App.
Error information collected during App use is used exclusively for diagnosing and fixing technical issues within the App, enhancing user experience, and ensuring the App functions properly.
Data Sharing and SecurityWe do not share any sensitive data collected from the App with any third party. All data transmissions between the App and our servers use industry-standard encryption protocols to ensure the confidentiality and security of your information.
CookiesNo third party cookies are stored on the App throughout user journey.
Data Storage and DeletionUser data collected during onboarding and App use is securely stored as a user profile on our servers. This data is retained throughout your journey with MAMEN service. However, please note that this data is immediately deleted when you change your mobile base plan from MAMEN to another service provided by Dhiraagu PLC.
Changes to this Privacy PolicyWe reserve the right to modify this Privacy Policy at any time. If we make material changes to this policy, we will notify you through the App or by other means prior to the changes becoming effective. We encourage you to review this Privacy Policy periodically.
Contact UsIf you have any questions about this Privacy Policy or the practices of the MAMEN App, you can contact us at:
Dhiraagu PLC
Dhiraagu Head Office
Ameenee Magu, P.O. Box 2082
20403 Male’, Maldives
[email protected]+960 332 2802
Thank you for using MAMEN!
