Damage to SMW4 undersea cable off the coast of Egypt

27th March 2013

We would like to inform our customers that that SMW4 cable system, which also carries some of the internet traffic to Dhiraagu, suffered a cable cut off the coast of Egypt.

Hence, customers using Internet service may experience some difficulties with browsing and using online services hosted hosted overseas.

To alleviate the difficulties   faced to the customers we are working with our international partners to divert traffic through alternative routes.

We will keep our customers informed as we know more about the restoration work that is underway in that region.

Issued by:
Dhiraagu Marketing Communications & Public Relations