Completion of planned enhancement work on our Business Support System

Further to our announcement issued on 22 January 2019, we are pleased to inform our customers that the enhancement work on our Business Support System, carried out from 31 January to 3 February 2019 has been completed.

With the completion of the enhancement work, the following support services are now available:
- Services from Customer Service Centres across the Nation
- MyAccount on Dhiraagu Website (Balance Check & Add-On activation)
- Dhiraagu App (Balance Check & Add-On activation)
- Mamen App (Building mobile plans and Take-back function)
- Self Care Channels (SMS and *123# service)
- Prepaid Reload and Recharge services
- Dhiraagu Pay (Paying to Merchants, Cash in and Cash out)

The following support services will be available on 5 Feb:
- Services from Partnershops
- Online bill payment via Dhiraagu App, MyAccount & Dhiraagu Pay)

We would like to thank our customers for their patience. We are always working to provide you with the best services and a superior digital experience.

Issued by:

Dhiraagu Marketing Communications & Public Relations