• 19 October 2008
    Way Ahead, with 300,000 Customers
    As Dhiraagu celebrates 20 years of service in the Maldives, we are proud to note that we now serve over 300,000 customers throughout the country. Customers, whose loyalty and support are essential to our success.

    In today’s world, we have to constantly be on our toes to ensure that our customers not only remain with us, but do so happily. With this in mind, we are continually enhancing our products and services, in order to provide the best possible mobile service in the country, at the most attractive rates.

    It is a source of great pride to us that we now offer the BEST of several things, including:

    • Best COVERAGE, with 100% coverage, providing good quality service in all inhabited islands, resorts and industrial islands.
    • Best CUSTOMER SERVICE and AFTER-SALES SERVICE, as confirmed by our surveys. At Dhiraagu customers have a choice of how to apply for service, either through application form, SMS or through the Internet. Easy choice of payment methods; at the Customer Front Offices, Mobile Shops and Bank of Maldives off-Male’ branches, through the Drop Box, ATM, Direct Debit and Internet banking. The establishment of the 24 hr / 7 day Call Centre also means that customers can reach us whenever they need to.
    • Best POST-PAID PACKAGES with unlimited FREE local voice calls, FREE allowance of local SMS, and discounts on calls to selected local and international numbers, through the Friends and Family (FnF) scheme.
    • Best value PREPAID in terms of both coverage and service quality, and with connections being made available from numerous retailers throughout the country.

    We also offer the best range of value-added services, such as the largest music collection for RINGBACK and RINGTONES, catering to a variety of musical tastes, and promoting local artists by including their music along with a wide selection from international artists.

    In addition to our excellent services, we are constantly reviewing our pricing in order to bring to our customers some of the LOWEST RATES in the country. These include lowest MOBILE INTERNET rates at 1 laari/kb, lowest MMS rates at 50 laari, lowest SMS rates at 20 laari, lowest peak call rates at 68 laari, lowest IDD call rates starting at Rf. 1.80 on IDD019, and lowest rates for CALLS TO OTHER OPERATORS, at 55 laari.

    As Dhiraagu's popularity soars, you may well ask, "Why would 300,000 customers choose Dhiraagu?" It could be our excellent reputation. It could be our 100% coverage and network quality. It could even be our customer service. Or our attractive rates. Or perhaps our comprehensive selection of reliable and efficient products and services.

    Or it could simply be all of the above. Whatever the answer may be, we appreciate and value our customers' choice and loyalty, and take this opportunity to thank each and every one of you for our success. And for keeping us ahead, way ahead.

    Media contact for more information

    Mohamed Mirshan Hassan
    Manager Marketing Communications and Public Relations
    Phone: 3311336
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