• 03 February 2021
    Dhiraagu advices to opt for MyAccount to apply for services

    As we are currently enduring the third wave of the COVID-19 pandemic, the health and safety of our customers and employees remain our top priority. Therefore, we highly encourage our customers to opt for our digital platforms such as MyAccount and Dhiraagu mobile app to acquire our services and to make bill payments. 

    Through MyAccount, existing customers will be able to apply for services such as package changes, apply for new services, pay bills, keep track of mobile and fixed broadband usage, or even report a fault. Although our Customer Service Centres are open, we are serving customers through pre-booked appointments with a limited number of slots. In order to practice social distancing and safety measures announced by the Health Protection Agency (HPA), we are allowing a limited number of customers to enter our service centres. These slots will be prioritized for new customers as all our existing customers can apply for services through MyAccount.

    If you are not a registered MyAccount user, please visit www.dhiraagu.com.mv/ocs to create an account and manage your services safely while staying home.

    With the recent surge in COVID-19 cases in the country, Dhiraagu advises the public to adhere to the new safety guidelines announced by HPA in order to curb the further spread of the virus.

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