With the recent changes made to our fixed broadband packages, we have received both positive feedback and some concerns from our customers. Although the increased data allowances, bigger value data boosters and the introduction of sms notifications were generally noted, some customers have raised their concerns regarding the revision of the speeds after Fair Usage Allowance (FUA). 

We thank our customers for their valuable feedback and in consideration to this, we have decided not to apply the 256kbps speed after FUA in any of the packages.

All existing customers will continue to experience 1Mbps speed after FUA until 01 August 2018.
 

Effective 01 August 2018, changes to the packages will be as follows.

*Rates are subject to GST

With the revamp, the Fibre 5M Basic package will be discontinued for new subscriptions, while existing customers can continue to remain on the package with speed after FUA at 512kbps.

We will continue to work towards providing customers with the best experience and offering more value on all our services.