We will be carrying out the second phase of the enhancement work on our Business Support System, which is scheduled to take place from 7 to 10 February 2020. 

During the enhancement work we do not expect any service interruptions on calling, using internet and fixed line services. However, some support services will be interrupted as detailed below:

07 February from 0000hrs to 0400hrs

     - Activating mobile add-ons, mobile package change, prepaid reload / recharges and mobile bill payments will not be available

08 February 0000hrs to 10 February 2300hrs

     - Bill payments for Fixed Line services (both Fixed Broadband and Fixed Lines) will not be available. 

Please be assured that during this period services will not be disconnected due to overdue bills.

 

We apologize for any inconvenience this may cause our customers. In case of any unforeseen issues that may arise due to this work, we will be keeping you updated as it progresses. 

We are committed to provide you with the best services and a superior digital experience.

 

Issued by:

Dhiraagu Marketing Communications & Public Relations