• 19 April 2012
    Degradation to Internet Services due to Cable Damage - 19/4/2012
    We regret to inform our customers that due to a damage caused to the Maldives-Sri Lanka international submarine cable, the international capacity going out of Maldives have been affected.

    Limited service is restored through our diversity routes and customers using internet will experience a degraded service.

    The fault on the cable has been located approximately at 26km off Sri Lanka at a depth of 40m, and the cable repair ship is being mobilized to carry out the repairs. We will inform our customers as soon as we get an estimated recovery time.

    Meanwhile we are working to expand our diversity routes to minimize the impact on customers. During this period priority will be given to restore browsing and email service for customers using the internet.

    We apologize for the inconvenience this will cause to our customers and will keep customers informed of progress.

    Issued by:

    Dhiraagu Marketing Department
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