More FAQ
  • 1. Can I Reload any amount to my mobile?

    Yes, you can Reload for any amount from as low as MVR 8 to a maximum of MVR 1,000 at any given time.

  • 2. Do I need my mobile phone with me to get Reload service?

    No, you do not have to carry the mobile phone to the Reload retailer. As long as you know your mobile phone number or Reload ID you can Reload but please ensure your mobile is switched on.

  • 3. I usually buy prepaid cards for friends for their mobile phones – can I still do that?

    Yes. Recharge vouchers, or prepaid cards, are still available and can be used for recharging prepaid account.

  • 4. How do I Reload?

    Go to any Reload retailer with the Reload sign.

    You will be able to purchase any value of Reload from MVR 8 to MVR 1,000 per purchase.

    Tell your retailer how much Reload you want and pay accordingly.

    Provide retailer with the mobile number you want to Reload, OR for privacy, give him your Reload ID.

    The retailer will enter your request on a Reload device or mobile.

    Once Reload is done, an SMS message will be sent to the mobile that you have recharged. This message will include the new balance and show if the transaction was successful.

    When recharging a mobile prepaid account, check if the balance has changed before leaving the Reload retailer.