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Planned Enhancement Work​

We will be carrying out an enhancement work on our Mobile Network system, which is scheduled to take place from 2330 hrs of 9 July to 1030 hrs of 10 July 2020.​

During this scheduled work period, customers will be able to continue using Voice Calls, SMS and Data.

However, the following services will be interrupted.

2330 hrs of 9 July to 1030 hrs of 10 July

  •   Activating mobile add-ons for Prepaid and Postpaid
  •   Data Reload 
  •   Activating Mobile Data Add-ons via mobile app

0400 hrs to 0430 hrs of 10 July

Customers may experience a brief downtime on Mobile Data during this off-peak period.

All services are expected to be back to normal from 1030 hrs of 10 July 2020.

We apologize for any inconvenience this may cause our customers. In case of any unforeseen issues that may arise due to this work, we will be keeping you updated as it progresses. 

We are committed to provide you with the best services and a superior digital experience.

 

8 July 2020

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