Share

Postpaid Flex

"The Cool Prepaid"



Now you have a package that gives you the benefits of both Postpaid and Prepaid with a fixed bill that never changes!

Enjoy the convenience of a Postpaid with the flexibility of a Prepaid, all in one! 

  • You have full control in managing the phone bill with a fixed monthly bill, while enjoying the benefits of a postpaid package.
  • 200 SMS to Dhiraagu numbers 
  • Up to 500MB Data allowance
  • The LONGEST Free Number minutes - up to 3600mins
  • Up to 1000 minutes talktime to any local network
  • Simply recharge anytime, just like a Prepaid and activate all standard Prepaid Add-Ons
  • The BIGGEST IDD discount at 40% to call your favorite country when you recharge

  • FLEX BASIC
    Monthly Fee
    MVR 129
    Free Minutes (To ALL local numbers)
    400
    Free Numbers (up to)
    3
    Free SMS (To Dhiraagu numbers)
    200
    Free Data
    300 MB
    Favorite Country IDD Discount
    40%
  • FLEX PLUS
    Monthly Fee
    MVR 269
    Free Minutes (To ALL local numbers)
    1000
    Free Numbers (up to)
    3
    Free SMS (To Dhiraagu numbers)
    200
    Free Data
    500 MB
    Favorite Country IDD Discount
    40%
  • Rates indicated are subject to 6% GST.

Charges for  voice calls, SMS and data when you recharge or reload:

  • Additional Voice calls to Dhiraagu numbers and other local network numbers: 90 Laari/min on Flex Plus and 99 Laari/min on Flex Basic 
  • Additional SMS to Dhiraagu numbers is at 20 Laari and to other local networks at 30 Laari on both Flex Plus and Flex Basic
  • Excess usage for data; 95 Laari/MB on both Flex Plus and Flex Basic 
  • In accordance to the above rate, excess data usage will be charged in 20KB blocks (the total excess usage per session will be rounded up to the nearest 20KB block)
  • International calls can be made after you recharge or reload as the inclusive allowance in the package for calling is for local numbers only

  • GET STARTED
    For a new connection or to change from Prepaid to Postpaid Flex
    Apply for Dhiraagu Postpaid Service

    Package Change within Postpaid

    Download Form

    Activate the inclusive IDD Discounts:
      Enjoy the inclusive 40% Favorite Country Discount on your IDD Calls! You can select 1 country from these popular destinations. The selected country can be changed once in 30 days.
    Country Discount rate/min (MVR)
    India 2.04
    Sri Lanka 2.04
    Malaysia 2.10
    Singapore 1.80
    Thailand 2.10
    Nepal 3.54
    Pakistan 2.34
    Philippines 3.54
    Indonesia 2.94
    UK 2.94
    USA 1.80
    Canada 1.80
    Australia 2.34
    UAE 2.94
    China 1.80

    • To activate the Favourite Country IDD Discount, just reload/recharge and send an SMS to 444 as follows;
                  FC(space)countryname

    • To check your selected country, send an SMS to 444 as follows;
                        FC(space)check
    •   SMS to 444 is charged at MVR 1 per SMS
     

    Call with Budget IDD-019 service

    In addition to the inclusive IDD discounts, you can always make use of our Budget IDD-019 service and enjoy savings up to 58% on your IDD calls .

    Just dial 019 instead of the normal IDD Access code (00 or +) followed by the country code and phone number. Find more about the applicable countries and rates.

  • Activate Free Numbers
    Just send an SMS to 445 as follows:

    To Add
     

    • Free ADD 7xxxxx 

    To Change numbers 

    • Free Chg 7xxxxx, 7xxxxxx

    To Remove numbers
     

    • Free Rem 7xxxxx

    To List numbers

    • Free List


    *MVR 1 will be charged for each SMS
    *For Flex Basic and Flex Plus, customers will be charged MVR 29 as a monthly subscription fee for each Free Number activated.

    OTHER INFORMATION
    • Only Dhiraagu numbers can be activated as Free Numbers.
    • For Flex Basic and Flex Plus, customers will be charged MVR 29 as a monthly subscription fee for each Free Number activated.
    • Each Free number will be awarded 1200 minutes at the beginning of every calendar month.
    • Flex Basic and Flex Plus customers will get the Full Free number minutes from the day of Free Number subscription.
    • First your Free Number allowance will be used up, followed by Free minutes allocated in you Flex plan. After which any excess usage will be charged at the rates of your respective Flex plan.
    • If the customer removes the Free number(s), the number(s) will be removed but no refund will be given.
    • Allowances will be awarded from 12.00 till 01.00 am on the 1st of each calendar month.
    • Any unused minutes will not be carried forward at the end of the month.
    • Free number(s) can only be changed once every month.





  • ADD-ONS
    Add-Ons can be activated after you recharge or reload;

    Voice Add-Ons

    Need more talk time than what’s already included in your Postpaid Flex package? Go ahead and activate the Voice Add-Ons.

     

     SMS Add-Ons

    Keep adding if you need extra SMS than what’s already in your Plan. Have bundles of fun with the SMS Add-Ons.

      

    Data Add-Ons
    Activate a Data Add-Ons if you need more Data.
  • OTHER INFORMATION
    • Monthly rental and allowances in the package will be prorated based on the date of subscription
    • Advance rental is charged on the first bill 
    • The inclusive allowances will be reset on the 1st of each calendar month, between 00.00 hrs to 01.00 hrs. 
    • To check balance, send an SMS to 727 with keyword “BAL”
    • If you have activated an Add-On, your Add-On allowance will be used up first before the inclusive allowance in your package gets exhausted
    • If you activate DATA Unlimited Add-On before the inclusive data  in your Flex plan gets exhausted, the DATA Unlimited will be used up first. Any remaining balance of the inclusive data in the Flex plan can be used after the validity expiry of the DATA Unlimited Add-On.
    • Any unused allowances will not be carried forwarded to the following month
    • International calls can be made after you recharge or reload as the inclusive allowance in the package for calling is for local numbers only
    • All standard Add-Ons for Postpaid Flex can be activated only after you recharge or reload.
    • Data Roaming is not available on Flex plans. For other roaming services, Prepaid Roaming charges will apply and can be used after recharging/reloading.

    Change your Prepaid to a Postpaid (and vice versa) without changing your number:

    • You can change your Dhiraagu Prepaid connection to a Dhiraagu Postpaid (and vice versa) without changing your phone number for no additional charges. 
    • To change your Prepaid to Postpaid, submit the following application form to Dhiraagu Customer Service Centre.
      Apply for Dhiraagu Postpaid Service
    • To change your Postpaid to Prepaid, submit the following application form to Dhiraagu Customer Service Centre. 
    • With the change, any functionality or features of your previous package including package balances or Add-Ons or points (voice, SMS and Data) will be cancelled and the new package will come into effect. 
    • Any outstanding payments to Dhiraagu will need to be cleared by the customer before the change.
  • FAQ