Touchnet Postpaid

More FAQ
  • 1. What is Mobile Broadband?

    Mobile Broadband is broadband internet over mobile network.

  • 2. How is Mobile Broadband different from ADSL Broadband?

    If you want internet access that you can take with you, Mobile Broadband is ideal choice. Unlike home broadband, you don't need a landline, so you can take the internet with you where ever you go. And also unlike home broadband you don't have to pay a set-up fee or monthly landline cost. Just buy a Dhiraagu USB Modem, pay your monthly fee or buy top-ups and be online in minutes. With Dhiraagu Plug and Play USB Modem, Mobile Broadband is quick and easy to set up and there is no need to wait for installation.

  • 3. What are the Pricing Plans?

    Dhiraagu offers 3 different packages suitable for wide range of broadband users.

     Click here to find more about Mobile Broadband Packages.

    • These packages are available on both pre-paid and postpaid basis.
    • These packages can be used anywhere in Maldives (With 3G and 2G as well).
    • Just insert your broadband SIM into Dhiraagu 3GPlus USB modem and enjoy fastest mobile internet experience.

  • 4. How can I get a broadband package?

    Fill in the mobile postpaid application form and apply at any Dhiraagu Customer Service Centre.

  • 5. How is the package subscription charged?

    For monthly subscription fee is charged in advance and will have the monthly subscription fee included in the bill. First month fee and data will be prorated.

    For example if you apply for Dream service on the 23rd of February 2010:

    Charge = (160/28) * 6 in MVR
    Data = (1024/28) * 6 in MB

  • 6. Why should I use Mobile Broadband?

    • By subscribing to a package you can get massive savings on mobile internet.
    • With our 3GPlus network, you will get very fast download speeds and the convenience of internet access while on the go.
    • Wireless and hassle free internet on your computer where ever you go.

  • 7. How can I check my usage?

    Simply send a blank SMS to 727 which can be done using Dhiraagu Mobile Broadband USB modem and receive all the details in the form of a SMS. It is advised that all customers monitor their usage regularly to avoid unexpected high internet charges.

  • 8. Can I use Dhiraagu Mobile Broadband package while roaming?

    Customers can take Dhiraagu Mobile Broadband modem and SIM abroad and use internet. However they will not be able to use the package they have taken and will be charged according to data roaming rates.