Dhiraagu Fibre Broadband
"Maldives’ fastest internet speed of up to 1Gbps"
Say Hello, to the New Dhiraagu Fibre Broadband packages!
The new upgraded packages have been developed with your modern day needs in mind.
You will get:
- Up to 65% more Data
- Up to 3x more Speed
- with Data Prices reduced by up to 40%
Existing Dhiraagu Home Fixed Broadband customers can click here to for more information on their upgraded packages.
If you need some more data to get you through the month, you can easily activate Booster from the selection of Boosters below.
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- Rates indicated are subject to 6% GST.
While the majority of households across the nation will be able to immediately enjoy the high-speeds we are offering with our new Fibre Home Broadband packages, due to limitations we are currently unable to offer the new higher speeds in some islands.
We would like to assure you that we are working to upgrade the network capacity to bring you the new higher speeds in your islands and estimate the upgrade to be completed by March 2021.
To check if your Island can get the Higher Speeds click here
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Get Started
Just apply online through MyAccount or submit an application form to Dhiraagu Customer Service Centre.
This service is currently available in Male’ and HulhuMale’
Download the Application Form
Set-up
The set-up fee is MVR 1,000 if new fibre is required, MVR 250 if a working a fibre is in the premises.
* An Optical Network Terminal will be required to use Fibre Broadband Service. Dhiraagu will provide this equipment and a separate fee will be charged for this equipment in addition to the set up price.
* Better speeds are assured through your direct Fibre Broadband connection. (through Ethernet via Optical Terminal Network). Speeds may vary if you are accessing through a Wifi connection (or via other mediums)
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Boosters
Retain high speeds and get extra GBs all throughout the month even if you have reached your Fair Usage Allowance.
See information below to see the available Boosters depending on your Fibre Broadband Package.
Just activate your preferred Booster through the
Portal, by calling 123 or by visiting Customer Service Centre.
- Each Booster can be activated up to 5 times per month
- Boosters cannot be carried forwarded and will be valid till the end of the Calendar month even if there is any unused data.
- If you activate a Booster(s), such charges will be applied on top of the monthly fee of your package.
- Rates indicated are subject to 6% GST.
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Dhiraagu Fibre 1G
Dhiraagu Fibre 1G plan is currently avaible for customers residing in the following islands:
- Addu City
- Fuahmulah City
- Male' City
- Hulhumale'
- Villimale'
- L. Gan
- L. Fonadhoo
- B. Eydhafushi
- H Dh. Kulhudhuffushi
- A Dh. Dhangethi
Service Specific Terms
Typical Wired Speeds
- To enjoy an optimized surfing experience we recommend to establish a wired connection.
- Make sure that your device (laptop) has a Gigabit Ethernet (GE) port.
- The typical average speeds on a wired connection:
Typical Wirelss Speeds:
- Speeds on Wifi will depend on both the wireless capabilities of the modem being used and that of the device (mobile, tablet or laptop). Please check your device and modem for their respective wireless capabilities.
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Dhiraagu Terms & Conditions - Please click
here.
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SMS Notifications
Now you can get data usage notifications via SMS to your phone. You will get an SMS when you reach 80% and 100% of your Broadband Data Allowance.
To set SMS notifications:
- Visit the Broadband portal at https://portal.dhivehinet.net.mv/
- Activate SMS notifications by turning the notification switch on
- Enter your preferred number
- Enter the OTP code send to the number you had entered
- Click Confirm
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FAQ
What is Dhiraagu Fibre Broadband service?
Fibre Broadband is the latest advancement in broadband technology. Dhiraagu Fibre Broadband service is provided to your premises via fibre-optic cable giving you the fastest internet speed in the country.
What is the difference between Fibre Broadband and other fixed Broadband services?
In fixed broadband services such as ADSL and UltraFast, internet is provided via standard copper cables. Since Fibre Broadband is offered via fibre-optic cables which allow faster data transfer, you will be able to get higher download and upload speeds.
Where is Fibre Broadband service available?
At the moment, this service is available in Male’ and Hulhumale’.
Can I do a package change from an ADSL or UltraFast Broadband Package to a Fibre Broadband Package?
Yes you can upgrade your package to a Fibre Broadband Package. To change package, submit an application form to Dhiraagu Customer Service Centre. Since the service will need fibre-optic cabling to the premises, the installation period can go up to 14 days.
What equipment do I need to use for Fibre Broadband service?
An Optical Network Terminal will be required to use Fibre Broadband Service. Dhiraagu will provide this equipment and a separate fee will be charged in addition to the set up price
Can I use my own modem to get Fibre Broadband service?
No. At the moment this service is available only with the Optical Network Terminal provided by Dhiraagu.
How often can I change my Fibre Broadband Package?
You can change your Fibre Broadband package once a month. You will be charged for the monthly fee of the current package and you will receive the full Fair Usage Allowance. The monthly fee and the Fair Usage Allowance of the new package will be prorated.
Can I use Fibre Broadband through a Wifi connection?
Yes. But maximum speeds are assured through your direct Fibre Broadband connection. (through Ethernet via Optical Terminal Network). Speeds may vary if you are assessing via your Wifi connection (or via other mediums) due to factors such as distance from the access point, or due to any physical obstructions, interference from other wireless networks and shared bandwidth among users on the same wireless network.