Dhiraagu CloudVOICE is a hosted PBX service which allows you to utilize the functionality of a fully-featured business telephone system over your existing broadband Internet connection.
With this solution, you will not have to install any dedicated equipment or telephone lines at your premises.
CloudVOICE provides features generally available only to large companies, without the cost, hassle and limitations of owning a PBX system.
The service is ideal for small and medium sized businesses, including travel agencies, hotels and guest houses, multi-branch small businesses and also ideal for atoll schools and college campuses.
- Smarter Savings
Avoid initial investments on hardware. You are only required to pay monthly subscription and call charges.
No need to buy spare capacity for future expansion. Expand as your business grows.
- Better Control
Equipped with features such as Call Waiting, Call Transfer and Call Waiting etc, which can handle your calls more efficiently and give you better control over your business opportunities.
- Multi-location phones
Increase your productivity, by connecting all your business operations (e.g. Head office, shops, showrooms etc) via the same private phone network at a low cost.
- Take your extensions with you via internet phone applications on PC, Android and iPhone
- Use the same short extension number to make and receive calls on the move
- Use your mobile address book and call history to make calls on the CloudVOICE service
Contact one of our sales representatives or just write to us at . A dedicated account manager will assist you with all your needs.
Prerequisites for the service:
• A working internet connection from Dhiraagu (ADSL or Dedicated Internet Access)
• A working LAN
*Limited by the number of extensions
Features common to all packages
||Enables you to forward/relocate an existing call to another phone
|Call Pick Up
||Allows you to answer an incoming call via another phone.
|Direct Call Pick Up
||Allows you to answer a specific phone, when two or more phones are ringing
|Direct Inward Dialing
||Incoming calls are directed to phones without the need for an operator.
||Incoming calls can be automatically directed to an alternative phone in case the call is not answered or the line is busy
||Gives a signal that informs a busy user that a caller is waiting to be connected.
||Allows you to request a call-back from a line that is busy or not answered as soon as it becomes available
||Put a call on hold so that you can attend another call.
||Enables you to answer the incoming call while you are able to put the first caller on "Hold".
||Allows you to put a call on hold on one phone and continue the conversation from another phone.
||Re-direct incoming calls to another phone.
|Do Not Disturb
||Temporarily disable all incoming calls.
||Allows you to set different ringing tones and enable you to differentiate between internal and external calls
||Provides a web-based control panel for the customer to manage the service on “Administrative” and “User” levels.
ADD ON CHARGES
|Extensions / Phone Numbers
|Per Extension troubleshooting / Configuration
Admin Log in:
If you are the admin, please log in to;
- Add new lines to the system
- Set up call groups
- Configure extensions
to log in to admin portal
User/Extension Log in
If you are the extension user, click the end user portal link below which provides a web interface to your phone settings and allows you to;
- View recent calls
- Set up your contacts
- Change your phone and system settings
to log in to end user portal