What is included in the Dhiraagu Broadband WiMAX Access Kit?

The Access Kit includes a Dhiraagu Broadband WiMAX modem, and instruction manual, and a Service Diagnostic Tool software CD. This CD can be used to verify WiMAX signal and connectivity.

How can I purchase a prepaid account to use Dhiraagu Broadband WiMAX?

Dhiraagu Broadband WiMAX prepaid account can be purchased by sending an SMS to 414 from your Dhiraagu mobile, with the relevant keyword.

Does the Dhiraagu Broadband WiMAX modem need to be connected to a power outlet?

YES. You need to plug the WiMAX modem to a power outlet to use it. However, there are USB based dongle modems that are capable of operating without the need of a plug-in, which Dhiraagu may introduce soon.

How do I identify Dhiraagu Broadband WiMAX signal availability on the desktop modem?

The green light on the desktop modem will blink if the modem is within Dhiraagu Broadband WiMAX coverage area. The green light will blink faster as the signal gets stronger.

Is there a warranty period for Dhiraagu Broadband WiMAX Desktop modem?

Dhiraagu Broadband WiMAX desktop modem comes with a warranty period of 7 days, covering manufacturing faults, as with any other equipment purchased from Dhiraagu.

Do I need to purchase additional equipment?

Just connect the Dhiraagu Broadband WiMAX desktop modem directly to your personal computer. No other equipment will be required.

Do I need a phone line to use Dhiraagu Broadband WiMAX?

NO. You only need the Dhiraagu Broadband WiMAX desktop modem as it uses a wireless network and hence, no phone line is necessary.

How do I log-in to my Dhiraagu Broadband WiMAX account?

When you try to launch your Internet browser, the WiMAX Homepage will be displayed. Enter your Access Code and start using the service.

How do I log-out from my Dhiraagu Broadband WiMAX account?

On the side bar of the Internet login page will be a shortcut to log-out from your account.

What happens if my account balance expires while in a session?

You will be disconnected with the following message “Account Expired”.

Can I continue my session with another account?

You may log-in with another account (new access code) to continue browsing.