How am I billed for this service?

Your usage is calculated by summing the total upload and download bytes during the month regardless of how long you stay connected to the Internet.

What do you mean by "Monthly Usage Allowance"?

This refers to the number of megabytes that is included in your package at no additional cost. This is NOT a limit on what you can use - you may upload and download as much as you want but the usage above the "Monthly Usage Allowance" will be charged on a per Megabyte basis.

Will I be able to carry forward any unused balance of the monthly allowance associated with the package I have subscribed for?

No. You cannot carry forward any unused balance on the package monthly allowance to the next month.

When does the actual billing month begin and end?

If you are registered as a business customer with Dhiraagu, your package allowance is calculated for each calendar month (from 0000 Hrs of the 1st day to 2359 Hrs of the last day of the month). If you are registered as a residential or government customer your package allowance is calculated from the 13th of one month to the 12th of the next month (from 0000hrs of the 13th of one month to 2359 Hrs of 12th of the next month).

What do you mean by "Dynamic IP" and "Fixed IP" on the packages?

"Dynamic IP" means that your identity on the Internet (the IP address assigned to your PC) will be different every time you restart your ADSL modem. A "Fixed IP" means that you always get same IP. A fixed IP is useful for applications that require a fixed IP such as airline networks or Virtual Private Networks (VPN's.)

What do you mean by "Inbound HTTP" Access?

HTTP protocol is used to connect web servers on the Internet. This option is necessary if you want to make your PC a web server. Inbound HTTP access on your Internet connection would be necessary for other people to access the website running on your PC.

What do you mean by "Inbound SMTP" Access?

SMTP - Mail transfer protocol would be necessary on your connection, if you want to make your PC a mail server. You can still send and receive all types of e-mails without inbound SMTP access on your connection.

What equipment do I need to purchase to use Dhiraagu Broadband service?

An ADSL modem will be required to use ADSL technology based Dhiraagu broadband service. ADSL modems are available at Dhiraagu TeleShop. You may also buy it from elsewhere but please ensure that it will work correctly with our network.