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A Post-paid mobile connection is like any other telephone connection, where you get a SIM Card, use it and pay for your monthly bill based on rentals, plan charges and usage charges etc.


How do I get a Post-paid

Post-paid service registration is currently available from our Customers Front Offices and Mobile Shop in Male', When you apply for the Post-paid Service we may ask you to keep a deposit.


Enhancements to Friends and Family

We have now enhanced the Post-paid Friends and Family (FnF) Scheme with 5 Dhiraagu numbers and have been packaged with Post-paid Packages. With this enhancement, you can make unlimited free calls and get 15% discounts up to 5 Dhiraagu numbers, depending on your package. (For more information, please refer to the Post-paid packages).

If you are already in our FnF scheme and would like to add NEW numbers to make unlimited Free calls, please advise the numbers to be removed in case your total FnF numbers exceeds 5.

For eg. If you have subscribed for our Gold package and have already taken 3 FnF numbers but would like to add 3 NEW Free numbers, please advise the number to be removed from existing FnF scheme.

We will activate 3 Free numbers as you have requested but discounts to existing 3 numbers will only be applied once you advise us the number to be removed from existing FnF. If you wish you can also request to cancel the existing 3 FnF numbers and add 2 new numbers for which discount should be applied.

To nominate free numbers simply send an SMS to 444 in the following format :

To enjoy Friends and Family (FnF) discount send an SMS in the following format (You can include Dhiraagu mobile, fixed line or international numbers) :

Important points to note

When applying for Post-paid service, new customers and customers
with poor credit history should keep a deposit of minimum Rf 500 per line, with or without IDD service. The deposit can be increased in
increments of Rf 200, and is applicable to all customers.

When you have used up your deposit limit your line may be
disconnected without any notice. If this happens you have to either
increase your deposit or pay your phone bill.

You can check your usage by using our e-bill and SMS Bill Enquiry
Service.
We have also introduced an SMS reminder service to our
deposit customers to advise and remind them before they reach their deposit limit.

Foreign Nationals and Foreign Investments should keep a minimum
deposit of Rf 1000 per line.

Credit worthiness checks for local customer will be based on past six
month's records

All foreigners should either keep a deposit or send a guarantor letter

 
 

Deposit for International Roaming Service

No deposit is required for customers with average monthly bills over Rf 1000 and paid all on time over the last 6 months.

A deposit of Rf 1000 per line is required for customers with average monthly bills under Rf 1000 and paid all on time over the last 6 months.

Platinum customers are also required to place a deposit of Rf 1000 if the average monthly bills are under Rf 1000 and paid all on time over the last 6 months.

A deposit of Rf 2000 per line is required for all other customers. (Also applicable to Platinum customers who fall to this category.

 

Will I get a refund ?

We will refund the deposit for all local customers who have paid their
bills on time over the last 6 months. If you would like to get the refund please call 123.

For Foreign nationals and Foreign investments, the deposit will be
refunded after disconnection of service. Exceptions may be made as
appropriate.

Roaming deposits of Foreign nationals and Foreign investments should be refunded once the customer applies to terminate roaming service.