How do I know if my device supports Dhiraagu Wireless Zone standard ?

The device should support IEEE 802.11b or 802.11g.

What is the access bandwidth of Dhiraagu Wireless Zone ?

The access bandwidth to Internet through any Dhiraagu Wireless Zone is up to 256 kbps.

Can I use a Mac (Apple MacBooks, iBooks, PowerBooks) to connect to Dhiraagu Wireless Zone ?

Yes, you can use a Mac with 802.11b or 802.11g Wireless card or built-in device.

How can I acquire an account to use Dhiraagu Wireless Zones?

To use Dhiraagu Wireless Zones, you need to obtain a prepaid account with Login ID and password, for a one time account. These accounts can be obtained in the form of Prepaid scratch cards made available at the Wireless Zone locations and Dhiraagu shops.
For Dhiraagu mobile customers, accounts can be easily purchased by sending an SMS to 414. The charges will be debited to the mobile account.

Can I use my Postpaid mobile package bundled minutes to acquire a Wireless Zone login account ?

No, the Wireless Zone is not included in the bundled minutes.

What is the validity period of an account ?

Account validity may vary based on the chosen plan and the accounts opened will expire after the validity period. Validity period is started to count from the first login time and will continue even when the user is not logged in.

Will I see the details of SMS I send to 414 on my mobile bill ?

The mobile bill will show a summary (sum) of all the purchases of Dhiraagu Wireless Zone accounts. You may view the details of the purchases using Dhiraagu E-bill.

Do I need to logout after each session or can I just switch off the laptop/notebook/PDA after the session?

Yes, you need to logout after each session. Allow the pop-up on the Portal (Login) Page. This pop-up will provide the logout feature, it will even show the remaining time of your current logged-in account on the title bar. Or you can bookmark the logout page address for manual logout, if you don’t want to allow the pop-up. If you switch off the laptop/notebook/PDA, the session will end 5 minutes after you switched the laptop/notebook/PDA off and the 5 minutes is chargeable.

What if I forgot to logout from my account?

You will be automatically logged out after 5 minutes.

Can I share my account with someone else, so that both of us can share login for simultaneous usage ?

Simultaneous usage from a single Login ID is not supported.

Can I use a non-Dhiraagu mobile to acquire a Login ID to Dhiraagu Wireless Zones?

No, this service is currently available only for Dhiraagu Mobiles.